This statement relates to content available on the Canrefer website. We have endeavoured to ensure this website and its content is available to the widest possible audience, including readers using assisting technology or accessibility features.

Our commitment and standards

Where possible, the website conforms to the level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.

The W3C Guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.

By adhering to guidelines for accessible web design, we acknowledge the diversity of communication methods, available technologies and abilities of web-users in the community.


While we strive to adhere to the accepted guidelines, it is not always feasible to do so in all areas of the website, due to limitations in available resources, the history of emerging technologies and evolving standards.

Areas where some users may find difficulties include:

  • Video and audio content
  • PDF documents, including historical documents developed over the history of the Cancer Institute NSW
  • Some complex visual displays of data
  • Any content generated by external users of the website, through features such as comments, discussion boards or other social media devices and sources.

Where possible we have provided alternate versions of this content.

Useful tools

Some content may require the use of third party plugins or external assistive tools. We have included links to download these here.

Feedback and complaints

We are continuing to find solutions that will bring all areas of our website up to the same level of overall accessibility. If you do experience difficulty in using our website, please let us know:


Telephone: (02) 8374 3620

Write to: Canrefer Team, PO Box 41, Alexandria, NSW 1435

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